Visitation Policy
At Isaiah House, we understand how important family is in the recovery process. Our visitation policy is designed to help mend relationships, provide education, and create opportunities for quality time together. Below, you’ll find details on our visitation schedule, eligibility requirements, and how you can support your loved one during their treatment.
First Step to Connecting
We know that recovery is a journey for the entire family. Our Family Liaison is here to help answer questions, provide updates, and assist with communication during your loved one’s treatment.
If you have not yet connected with our Family Liaison, please contact us at, (859) 375-9200.
Family Communication and Visits
Visitation and communication with family are based on a client’s time in the program and staff approval. Below is an overview of the opportunities available as they progress through treatment.
- Phase 1 (First 60 Days):
- Weekly phone calls (beginning after the first 7 days).
- Weekly psychoeducation sessions via Zoom (link provided in the welcome packet).
- Monthly on-site Family Visit (eligibility begins after 21 days in treatment).
- Phase 2 (After 60 Days):
- Two phone calls per week.
- Monthly on-site Family Visit.
- 6-hour off-site visit available after 60 days (with approval).
- 48-hour off-site visit available after 90 days (with approval).
As your loved one progresses in treatment, they may become eligible for off-site visits to spend meaningful time with family.
- 6-Hour Visit (After 60 Days in Treatment)
- Must be in Phase 2 and have attended at least one Family Day.
- Families meet with staff at 12:00 PM before departure.
- Return time: 6:00 PM.
- 48-Hour Visit (After 90 Days in Treatment)
- Must have completed a 6-hour visit and a Family Day.
- Departure: Friday at 12:00 PM | Return: Sunday by 12:00 PM.
- All off-site visits require approval and a request submitted at least 7 days in advance.
Family Day Events
Every four weeks, we host Family Day, a special time dedicated to helping loved ones reconnect. This event is designed to educate families on addiction recovery, answer questions, and allow them to witness the positive changes in their loved one’s life.
Eligibility & Requirements:
- Your loved one must be in treatment for at least 21 days to participate.
- Each client may invite two approved adult visitors (who have a signed Release of Information) and their children.
- A Family Day Request Form must be submitted at least 7 days in advance for approval.
- Our staff will contact approved visitors prior to the event—only those confirmed will be allowed entry.
Testimonies of Family Restoration
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